More reasons to hate Bell Canada.

Bell sucks. Here's another reason why;

After noticing something was amiss with my phone bill, and calling Bell them up, I was told I was paying an extra 3.90$/month and 6.95$/month for "simplitel" which I never ordered. + Tax of course.

Apparently I've been paying this since October 2004, (total of over 560$) we don't use long distance, none of our friends or relatives are far and those that are, are just on the south shore at like .02$/minute...

That means that to make up for the 10.85$/month for the long distance plan, we'd have to be on the phone with them for approximately 542 minutes, or about 30 hours and 42 minutes.

Like we have that kind of time to waste... ;-) (my in-laws...)

So I went to PC Cyber and got a Magic Jack, if you're on Videotron or any cable service, it's great, technically it's great on DSL too, the only problem is when you try to have your phone service discontinued while keeping your DSL.

Yesterday I called my ISP (Mustang Technologies), I pay 32$/month for 200Gb on a 5mbit circuit, they can install a dry loop at my house for 15$/month. I give them the go ahead, but there's a problem, they called me back this morning and tell me that Bell will only certify the dry loop in my area @ 640kbits (!)

They're told by Bell that they're out of circuits where I live (Ile Perrot area) and they can't guarantee 5mbits.

OK, I tell the guy, let me give Bell a call.

I call Bell and ask for a dry loop installed at my house with BELL's own 5mbits Sympatico DSL on it. The guy checks, NO PROBLEM!

I then tell the guy, wait, you misunderstood, I want a third party DSL service installed on THAT SAME DRY LOOP; all of a sudden it's no longer guaranteed to give 5mbits.

I ask him: "And why the fuck not?"

He tells me that they have a certain amount of dry loops they are forced to sub-lease to other ISPs and that the limit in my area has been reached.

I tell the guy; "I live in a residential area of Ile Perrot, surrounded by moms and pops that have no idea what the fuck a dry loop is, in fact most of you guys at Bell technical support, probably don't even know that it is, how the hell am I supposed to believe that in my area of Ile Perrot, they are out of dry loops?"

It's true, I could walk around door to door in my neighborhood and ask everyone what a dry loop is, I can guarantee most of the people will answer that it's some kind of fruity cereal!

I've been with Mustang Techno for about 10 years and the service and pricing has always been impeccable, we've been "down" for a total of maybe one or two days in 10 years. I really don't want to change to a cable provider, mostly because in my area, the only cable provider is...

You've guessed it; Bell's retarded cousin, Videotron.